Terms & Conditions
General Terms
These Terms of Service govern your access to and use of neolenora’s website and services. By accessing or using our platform, you agree to comply with these terms. If you do not agree, please do not use our services.
March 28, 2026
Eligibility
To use neolenora services, you must be at least 18 years old and have the legal capacity to enter into binding contracts. You represent that you meet these requirements.
Users under 18 years old must have parental or guardian consent to access our services.
You agree to use our services in compliance with all applicable laws and regulations and not for any unlawful or prohibited activities.
Our services are available worldwide, except where prohibited by local laws or export controls. We reserve the right to restrict access based on your geographic location.
Account Registration
Certain features require registration and an account. When you create an account, you must provide accurate and complete information.
You are responsible for maintaining the accuracy of your account details and for promptly updating any changes to your information.
You are responsible for keeping your password and login credentials confidential. Notify us immediately of any unauthorized use of your account.
You may not transfer your account or any rights associated with it without our prior written consent.
If you suspect your account has been compromised, contact us immediately at [email protected].
We reserve the right to suspend or terminate accounts that violate these terms or pose a security risk.
Service Provision
neolenora provides online leadership development resources, coaching sessions, and educational materials. Services may vary based on the plan you select.
We may modify or discontinue services at any time. We will notify you of material changes and offer options if your current plan is affected.
While we strive for high availability, we cannot guarantee uninterrupted access due to maintenance, technical issues, or force majeure events.
User Conduct Rules
When using neolenora, you agree to adhere to the following conduct rules:
- Respect intellectual property rights; do not use or distribute unauthorized content.
- Refrain from harassing or discriminatory behavior towards other users.
- Do not upload harmful or malicious software or content.
- Avoid spamming, phishing, or any form of unsolicited communications.
- Comply with all applicable laws and regulations.
- Use the platform only for purposes intended and permitted by neolenora.
- Report any security vulnerabilities or breaches to our support team.
User Content
When you submit content to neolenora, you grant us certain rights to use that content under these terms.
You retain ownership of any intellectual property rights in the content you submit.
By submitting content, you grant neolenora a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content for the purpose of providing our services.
You are solely responsible for the content you submit and must ensure it does not violate any laws or the rights of others.
We may remove or disable access to any user content that violates these terms or that we deem inappropriate.
Intellectual Property
All content on neolenora, including text, graphics, logos, and software, is our intellectual property or licensed to us. Unauthorized use is prohibited.
- Do not reproduce or distribute our content without written permission.
- Do not create derivative works without authorization.
- Do not remove any proprietary notices from our materials.
Paid Services
neolenora offers premium coaching programs and subscription-based access to advanced resources.
Pricing details are available on our website. All fees are shown in USD or local currency and exclude applicable taxes.
We accept major credit cards and other payment methods as listed. Payments are processed securely through a trusted payment gateway.
Subscription services renew automatically unless canceled before the next billing cycle. You may cancel at any time through your account settings.
Refunds are handled on a case-by-case basis. Please contact [email protected] for assistance.
To cancel, access your account settings or contact us at [email protected] at least 48 hours before renewal.
You are responsible for any taxes applicable to your purchases.
We may change subscription prices. We will notify existing subscribers in advance and provide options regarding continued service.
Failure to pay may result in suspension or termination of your subscription until payment is received.
Disclaimer
The information provided on neolenora is for educational purposes only. It does not constitute professional advice and should not be relied upon as such.
Limitation of Liability
To the fullest extent permitted by law, neolenora is not liable for any indirect, incidental, or consequential damages arising from your use of our services.
Third-Party Integration
We may integrate or link to third-party services. We are not responsible for their performance or policies.
Termination
We may terminate or suspend your access to services if you breach these terms or for other legitimate reasons.
Upon termination, your right to use the service ends, and we may delete or disable access to your account and content.
Privacy Policy
Your privacy is important to us. Our Privacy Policy, available at /privacy, explains how we collect and use your personal data.
Communications
By using our services, you agree to receive electronic communications from us, including service updates and marketing messages unless you opt out.
Changes to Terms
We may update these Terms of Service periodically. Continued use after changes constitutes acceptance of the revised terms.
Governing Law
These terms are governed by the laws of Thailand, without regard to conflict of law principles.
Dispute Resolution
Any disputes arising under these terms will be resolved through informal negotiation or, if unsuccessful, through arbitration in Bangkok, Thailand.